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FAQ

1. The best (and easiest) way to order is online.

Benefits include:

- order at your convenience 24 hours a day, 7 days a week

- order tracking

- saved addresses for convenient re-orders

- access to discount codes

Our secure site encrypts credit card information during transactions. Additionally, your credit card transaction is authorized immediately online, and only the authorization number is saved to our computer server — not your credit card number.

2. To order by phone, call 1-888-WEAVER-4 (1-888-932-8374) between 8 A.M. and 4 P.M. E.T. Monday – Friday.

3. We ship orders every Monday and Tuesday from October 1 to April 30, excluding Christmas to New Years. Limited products shipped May through September. See our online store for available products.

4. Our shipper, UPS, requires a full street address, including zip code and apartment numbers. NO post offi ce box numbers. Providing a phone number for the recipient is also recommended. UPS charges $12.35 for address corrections for incorrect or incomplete addresses.

5. We will not ship any product outside of the United States or to APO or FPO addresses.

6. If an item is unavailable, we will substitute a similar item of equal or greater value.

7. We appreciate your business and take pride in fulfilling your order. Your satisfaction is our #1 concern.

8. Question not answered? Email us at contactus@sclydeweaver.com